FAQ's

Frequently Asked Questions

The most commonly asked questions from our customers

If you need to book a courier you can call us directly on 07407 148540 – or get an online quote (at the bottom of every page on the website) and fill in your details and we will get back to you as quickly as we can. alternatively you can request a booking using our book a courier button in the header of the website.

Depending on our availability, we can collect and deliver on the same day if you require. If not, we can collect and deliver the following day. Or you can also book in advance to make sure we are available for whatever day you require.

We are fully insured to successfully complete any delivery you may require. Our Vans have Hire & Reward Insurance and Goods in Transit Insurance meaning your goods are covered at all times whilst in our hands.

Yes! If you have a delivery which is not urgent we can offer a discounted rate as this will give us time to co-load our van with other deliveries. This gives us the opportunity to offer you a discounted price in exchange for the time in which we can deliver your parcel.

Yes! We operate around the clock. For Example: If you have a urgent delivery which needs to be in Newcastle for 9AM. Then we will drive throughout the night to make sure your delivery arrives there on time. However, please note, urgent journeys like this come at a higher premium.

Yes! You can add multiple stops to the route. To add multiple stops give us a call on 07407 148540 to discuss the route as this may affect the quoted price that was initially given to you.

Yes! We can provide regular routes daily and weekly. We can tailor a solution for your very own specific delivery needs as well. Give us a call on 07407 148540 to discuss any service you may require.

Yes! We require a POD (Proof of delivery) to be signed for at every delivery location. This confirms the delivery and condition of the goods that were delivered.